Privacy Policy
Last updated: September 3, 2026
This Privacy Policy explains how BK Wash House LLC ("BK Ranch Reserve", "we", "us") collects, uses, and shares personal information when you visit or make a purchase from bkranchreserve.com (the "Site").
Who we are
BK Ranch Reserve is a brand of BK Wash House LLC, located in Dallas, Texas 75208, United States. You can reach us through our contact page.
Information we collect
Information you give us. When you place an order, create an account, sign up for our newsletter, or contact us, you provide information such as your name, billing and shipping address, email address, phone number, and payment details.
Information collected automatically. When you browse the Site, we automatically collect device and usage information, including your IP address, browser and operating system, referring pages, and the pages you view. We collect this using cookies, log files, and similar technologies.
Payment information. Payment card details are collected and processed by our payment processors. We do not store full payment card numbers on our systems.
How we use your information
- To process, fulfill, and ship your orders, and to handle returns and exchanges
- To communicate with you about your order or your enquiry
- To send you marketing communications where you have asked to receive them
- To operate, secure, and improve the Site, and to screen for fraud and risk
- To comply with our legal and tax obligations
How we share your information
We share personal information with service providers who help us run our business, including:
- Shopify, which powers our online store and checkout. You can read the Shopify Privacy Policy.
- Payment processors, to authorize and process payments.
- Shipping carriers and fulfillment partners, to deliver your order.
- Analytics and marketing providers, to understand how the Site is used and to reach relevant audiences.
We may also disclose personal information to comply with applicable law, a lawful request, or valid legal process, or to protect our rights. We do not sell your personal information for money.
Behavioral advertising
We may use your personal information to show you advertisements that we believe are relevant to you. Sharing personal information for targeted advertising may be treated as a "sale" or "sharing" under some U.S. state privacy laws. You can opt out through our Your Privacy Choices page. If you browse the Site with a Global Privacy Control signal enabled, we treat that as an opt-out request for that browser and device.
Cookies
We use cookies and similar technologies to keep your cart working, remember your preferences, understand Site usage, and support advertising. Most browsers let you refuse or delete cookies through their settings. Blocking some cookies may affect how the Site works.
Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, ask us to correct or delete it, ask us to stop selling or sharing it for targeted advertising, or ask for a portable copy. To make a request, contact us through our contact page. We will not discriminate against you for exercising these rights. We may need to verify your identity before acting on a request.
Data retention
We keep your order information for our records unless and until you ask us to delete it, and for as long as we are required to keep it for tax, accounting, and legal purposes.
Where we operate
We currently sell and ship within the United States only. Our service providers may process and store information in countries outside your own.
Children
The Site is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The date at the top of this page shows when it was last revised.
Contact
For questions about this policy or about how we handle your personal information, please use our contact page.